Kayla Northcut

Job TitleKayla Northcut

Digital Communications Manager

Alma Mater

Texas A&M University (Whoop)

Describe your job in 30 words or less.

OKAY TWITTER: I manage the City's various social media channels and develop/carry-out our social media strategy.

What song best describes your workday or job?

Bye, Bye, Bye by NSYNC (aka what I have to say to social media trolls)

You started off as an intern for the City of Sugar Land. When did you intern? Which department did you intern for?

I interned in 2015 for the Office of Assistant City Managers. Specifically, the ACM of Management Services (at the time, Mike Goodrum). I served on rotations for all of his departments: OSI (then - Office of Strategic Initiatives), Public Works, IT, Parks, Finance, and HR. I also spent time in the Office of Assistant City Managers itself, where I worked on a few benchmarking projects for Mike that spanned across a few of his departments.

What attracted you to join the City of Sugar Land's team?

The willingness of COSL Staff to mentor me, and treat me like a full-blown member of their team. If they were willing to empower interns to succeed at meaningful projects, I felt they would be willing to do the same as a full-time employee.

When/how did you move into a full-time position?

I moved into a full-time position once I wrapped-up my Masters Degree in Public Service and Administration (May of 2016, one year after I began my internship). While I had to go back to school, I stayed in contact with COSL during that time. When a Management Assistant I position opened, I knew I had to apply!Kayla Northcut past

How did your internship experience prepare you for the transition to a full-time role?

Your role as a Management Assistant I requires you to work on several different projects with several different departments at once. Therefore, my departmental rotations as an intern provided me not only the institutional knowledge I needed to have a successful transition to a full-time role but also positive working relationships with employees throughout the organization.

What is your favorite part of your job?

My favorite part of my job is sharing the City's story with our residents. I love the people who work for this City (they're an impressive bunch!), so I enjoy sharing both our collective and individual successes, struggles, strategies, etc.  I also love that my job requires me to do ridiculous things (I'm talking "other duties as assigned" to the max)...like interviewing opossums, toting around garden gnomes, and participating in sugar fights.

What advice would you give to future City of Sugar Land interns?

Being an intern with the City of Sugar Land is what YOU make of it. Staff is willing to let you shine by empowering you to take on crucial projects. Also, don't be afraid to leave your desk or pick-up the phone. My career at the City of Sugar Land would look a lot different if it weren't for the positive and genuine relationships I've built with staff.