Sugar Land City Hall

Rumor versus Fact

Rumor versus Fact: Keep up to date on the latest information that aims to dispel inaccurate information about recent City initiatives and community concerns.

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May 30

The city knows when the railroad crossing arms are down or malfunctioning

Posted on May 30, 2017 at 8:40 a.m. by Web Admin

As motorists ourselves, we understand the frustration of the “ghost train” and malfunctioning crossing arms. It is not guaranteed that the city will receive notifications of these issues ahead of time. We are working on improving the communication process with Union Pacific to receive more immediate railroad service notifications, future construction schedules and work as they make changes to try and address the ongoing issues. We ask that our citizens partner with us in delivering messages to Union Pacific Railroad when they encounter issues with the tracks by contacting the UP Response Management Communications center at 888-877-7267.