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2017 City News Releases

Posted on: December 6, 2017

Customer Service Excellence Lands Court Clerk Coveted Certification

Customer Service Excellence Lands Court Clerk Coveted Certification

Photo Caption: Wright was recognized during a recent City Council meeting.  She is pictured center with family, co-workers, peers, the municipal court judge and City Council members.

SUGAR LAND, Texas.   Sugar Land Municipal Court Clerk Brittany Wright recently obtained her Certified Municipal Court Clerk (CMCC) certification.

The Texas Court Clerks Association (TCCA) in conjunction with the Texas Municipal Courts Education Center (TMCEC) and Texas State University awarded the certification.  Wright is the 81st clerk to attain the certification since CMCC’s program began in 1996.

The CMCC program is comprised Certified Court Clerk I, Certified Court Clerk II and Certified Municipal Court Clerk.

Wright previously obtained Certified Court Clerk I and II certifications, which both require the completion of 40 hours of education and a three-part exam. The requirements for the CMCC certification include:

  • Certified Court Clerk II in good standing;
  • 40 hours of court observation;
  • an essay about court observations;
  • an exam covering 16 books on topics such as management, leadership, financial management, court budgeting, court security, diversity, caseflow management, etc.;
  • 28 hours of continued education and an assessment clinic; and
  • attendance at a court administrator seminar.

“Certified Court Clerks, such as Brittany, are a tremendous asset to a court,” said City Manager Allen Bogard.  “Having knowledgeable, well-educated and confident staff in court administration helps ensure that all defendants receive due process and are properly provided with their legal options. This not only results in excellent customer service, but it also provides a better experience for defendants, attorneys, and the public who visit our court - a true example of Sugar Land's championship workforce.”

TCCA is a non-profit professional association of municipal and justice court clerks and administrators. Its purpose is to increase the proficiency of judicial administrators and clerical personnel through education and the exchange of ideas.

TMCEC is a program of the Texas Municipal Courts Association (TMCA) and is funded by a grant from the Court of Criminal Appeals. TMCA is an association composed of municipal court judges, clerks, prosecutors and court support personnel. It monitors legislation, attorney general opinions and changes in case law to ensure that the 843 municipal courts in Texas remain up-to-date on the law.

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