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No. There have been several cities throughout Texas and the United States that have all been impacted by this issue.
No, we can only inform our customers that anyone who used the online payment platform on the website to manually enter credit card information from August 30th to October 14th is at risk.
This is an ongoing investigation and information will be provided as it becomes available.
You may receive a notification from your banking/credit card institution of an issue or you will be notified by first class mail from Epic, a partner with CentralSquare, after the investigation.
Plans are under way to implement a replacement payment system. The current system has been remediated and is still in use today.
The city was notified on October 25th by CentralSquare that there may be a minor issue with the payment processing system. The magnitude of the breach wasn’t known until Dec. 12.
One Time Credit Card Payment where the citizen manually typed in their credit card information to the online payment system.
Yes, there are a variety of payments, utility, permits, inspections, and miscellaneous payments.
CentralSquare, the payment hoster, has committed to offering one year of free credit monitoring through TransUnion.
No, please remit your payments through one of the payment methods outlined in the public notification.
No, there is no specific credit card type identified.
Only city services related to one-time online payments were affected during the time frame. Property taxes are paid through the county.
There is an ongoing investigation and until it has been completed the direct contact information will not be available.