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Know your location when calling 911 from a cell phone. Although technology is advancing, cell phones can not currently provide the dispatch center with your exact address or location. Have the address ready, or use landmarks, mile markers, and road signs to describe where you are. Cell phones do not always direct you to the proper agency either. If this happens, remain patient and wait for the call taker to transfer you to the agency that will be able to assist you.
911 should only be dialed in emergency situations, for more information consult our brief guide on when and when not to call.