Frequently Asked Questions (FAQs)
Can I arrive outside of my ticket time?
We encourage you to arrive as close to your ticket time as possible. We will attempt to move all individuals through the Haunted House during their scheduled ticket time. Please be aware that timeframes are estimated and may vary due to attendance numbers.
How many people can be in a group?
Group size is limited to 4 people due to narrow walkways. Please plan accordingly. Kids 10 years and younger must be accompanied by an adult.
Does everyone need a ticket?
Yes, everyone ages 4 years and older needs a ticket. Please use your discretion when bringing very small children through the haunted house. It may not be suitable for everyone. The first part of the haunted house is geared toward 4-7 year olds. No strollers are allowed in the haunted house.
Is there a minimum age requirement to enter the event?
The haunted house has a small walk-through area for smaller children. We gear this toward 4-7 year olds, but please use your discretion. It's still frightening so some children are too scared to make it through. There are even adults who haven't made it through this first part! There will also be child-friendly activities in the gymnasium area for younger children to enjoy. Please note that the entire haunted house has jump/scare factor elements throughout.
What can't I bring in?
No strollers are allowed in the haunted house. No photography or video is allowed inside. Selfie stations are located at the exterior of the event. No food or drinks are allowed inside the haunted house and no large groups.
Is there a refund policy?
We will honor refunds one day before the first date of the event (Oct. 27) for any purchased tickets.
Do I have to bring my printed ticket to the event?
Your ticket can be scanned on your smart phone, so printing of tickets is not necessary. Your residency may be verified at the entrance.
