What you need to know

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WHAT YOU NEED TO KNOW

During this situation and any other public health concern, it is crucial to ensure you are receiving information from legitimate sources. Beware of inaccurate information online during emergencies.


Remember

The best way to prevent infection is to take steps to avoid exposure to this virus, which are similar to the steps you take to avoid the flu. The Texas Department of State Health Services (DSHS) recommends these everyday actions to help prevent the spread of any respiratory virus, including COVID-19:

  • Wash hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer that contains at least 60% alcohol, if soap and water are not available. 
  • Avoid touching your eyes, nose, and mouth with unwashed hands. 
  • Avoid close contact with people who are sick. Stay home when you are sick. 
  • Cover cough or sneeze with a tissue, then throw the tissue in trash.
  • Clean and disinfect frequently touched objects and surfaces

Online App for Contact Tracing

The Texas Department of State Health Services (DSHS) uses a public health process called contact tracing to help slow and contain the spread of COVID-19 in Texas.

Contact tracing is a method used to find and follow up with people who have been in close contact with someone who has tested positive for COVID-19. People who were around this individual are called contacts. By tracing the contacts of COVID-19 cases, having them self-isolate, if necessary, and testing, when appropriate, we can reduce the spread of coronavirus.

  1. What is the 2019 Novel Coronavirus (COVID-19)?
  2. What is a novel coronavirus?
  3. What is the source of 2019-nCoV?
  4. How does the virus spread?
  5. Is 2019-nCoV the same as the MERS-CoV or SARS virus?
  6. Who is testing for COVID-19?
  1. Is there a vaccine for COVID-19
  2. How do people catch COVID-19?
  3. What are the symptoms of COVID-19?
  4. Am I at risk?
  5. How can I prevent COVID-19?
  6. What do I do if I think I may have COVID-19?
More FAQs

Important message about calling 911

LOOK OUT FOR THE HELPERS THAT HELP YOU!

When calling 911 for an emergency:

  • It is critical to tell the dispatcher if you or the person or person’s involved are ill, have a cough, fever, or difficulty breathing

This will allow us to respond with the appropriate equipment and are able to keep our first responders responding within the community. Our resources are limited and critical. Your assistance is needed looking out for the helpers that help you.

  1. Authoritative Sources of Information

    For accurate and reliable information, please be sure to visit the following resources. They are the authoritative sources of information:

    Please also check the Fort Bend County COVID-19 Response Hub

  1. About Case Reporting

    The city of Sugar Land does not have its own municipal health department. Fort Bend County Health and Human Services serves as the local health department for the city. The State requires laboratories, hospitals, and health professionals to report positive test results of COVID-19 to the Texas Department of State Health Services (DSHS) or the local health department. If a positive test result is reported directly to DSHS, that information is then shared with with the local health department.

    Fort Bend County’s COVID-19 Response Hub is the authoritative resource for official case information.