What you need to know

Coronavirus (COVID19) Information

  1. ** IMPORTANT MESSAGE ABOUT CALLING 911 **

WHAT YOU NEED TO KNOW

During this situation and any other public health concern, it is crucial to ensure you are receiving information from legitimate sources. Beware of inaccurate information online during emergencies.

Important message about calling 911

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LOOK OUT FOR THE HELPERS THAT HELP YOU!

Contact your doctor if you develop symptoms and have been exposed to a patient with confirmed COVID-19. Call 911 if your symptoms include difficulty breathing, and follow the instructions from the dispatcher.

When calling 911 for other home medical emergencies let the dispatcher know if you or anyone in the home is ill, so our crews can take precautions.

REMEMBER: When you call 911 for an emergency is it critical to tell the dispatcher if you or the person or person’s involved have a cough, fever, or difficulty breathing so we can respond with the appropriate equipment and are able to keep our first responders responding within the community, our resources are limited and critical. Your assistance is needed looking out for the helpers that help you.

Information from Texas Health and Human Services

Rumor Control

Rumors can easily circulate within communities during a crisis. Do your part to the stop the spread of disinformation by doing 3 easy things; 

  • don’t believe the rumors
  • don’t pass them along and;
  • go to trusted sources of information to get the facts about the federal (COVID-19) response.

FEMA’s rumor control website aims to address ongoing rumors and misinformation.

Remember

  • Avoid close contact with people who are sick. Stay home when you are sick. 
  • Avoid touching your eyes, nose, and mouth with unwashed hands. 
  • Clean and disinfect frequently touched objects and surfaces
  • Cover cough or sneeze with a tissue, then throw the tissue in trash.
  • Use an alcohol-based hand sanitizer that contains at least 60% alcohol, if soap and water are not available. 
  • Wash hands often with soap and water for at least 20 seconds.