The Citizen's Complaint form must be signed and notarized.
Download the Complaint Form:
Mission Statement
The Sugar Land Police Department will prevent and suppress crime through constitutional policing, partnerships, and innovation; serving our community in a professional, courageous, and compassionate manner.
Vision Statement
Our Team will establish the industry standard for law enforcement services. We will continuously strive to advance the standards of professionalism, accountability, and leadership at all levels.
Our values require that our employees be guided by the principle that every individual has infinite dignity and worth and that we must show respect for the citizens we serve and for the men and women of the department. A citizen’s complaint, and its subsequent investigation, causes the department to examine the service that we provide to our community and to make necessary improvements in the delivery of those services.