Pet of the Week

Incoming Phone Calls

  1. Incoming phone calls to 311 and other departments

    Incoming phone calls to 311, 281-275-2900, and several other departmental direct lines (including the Permits office) are experiencing intermittent access. Service requests submittal is available through the following:

    Technical teams are currently working to resolve the issues. We appreciate your patience as we work to resolve these issues and apologize for the inconvenience.

Did You Know?

  1. The Citizen Self Service Portal is now available.


    Learn more at www.sugarlandtx.gov/CSSLaunch

    Citizen Self Service - HiResThe Citizen Self Service portal moves permits, license, and plan submittal processes to convenient online intake only.
  1. Heat Advisory

    Extreme Heat Conditions

    During periods of high heat and humidity, it is important to take proper steps to ensure safety for you, loved ones, and property.
  2. 311 Sugar Land

    Have a Question?

    Making it easier for residents to know who to contact for assistance with non-emergency, city-related questions, and requests for services.
  3. banner_COVID

    COVID-19 Information

    Information on testing options, vaccines and more.
  4. Banner for Fight the Bite - Mosquito Control

    Let's Fight the Bite Together!

    Mosquito control in Sugar Land requires participation from all of us! Learn more about the city’s mosquito control efforts and what you can do to Fight the Bite!
  5. At Computer Typing

    Have a suggestion, complaint, or compliment?

    We are always looking for ways to improve, and now you're one-click away from being able to share your thoughts with us!

June 2022

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Notice of Adopted 2021 Tax Rate

The City of Sugar Land adopted a tax rate that will raise more taxes for maintenance and operations than last year's tax rate. The tax rate will effectively be raised by 1.68 percent and will raise taxes for maintenance and operations on a $100,000 home by approximately $5.80.

2021 Truth in Taxation Worksheets