What service levels are included in the new contract?

The new contract includes twice weekly trash collection, weekly recycling collection, weekly green waste collection, on-call bulky waste collection, and on-call bulk cardboard collection.  

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1. Are my service days changing?
2. Why are my service days changing?
3. Why are these changes happening if we haven’t changed vendor?
4. How was the vendor selected?
5. How was the Solid Waste Task Force involved with the new contract?
6. Why was the same vendor selected versus someone else?
7. When will final implementation take place?
8. What about Household Hazardous Waste (HHW)?
9. What service levels are included in the new contract?
10. Who do I contact if I have missed trash?
11. What counts as a “personal container” for green waste?
12. What if I don’t put green waste in a clear bag?
13. Why does green waste have to be in a clear bag?
14. When is my bulky waste day?
15. How do I request bulky waste?
16. Who do I call to report a solid waste violation?