When is my bulky waste day?

The City is switched from pre-scheduled bulky waste collection to a flexible, on-demand service. Residents will still receive 12 bulky waste collections per year, plus three additional holiday bulky waste collections. 

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1. Are my service days changing?
2. Why are my service days changing?
3. Why are these changes happening if we haven’t changed vendor?
4. How was the vendor selected?
5. How was the Solid Waste Task Force involved with the new contract?
6. Why was the same vendor selected versus someone else?
7. When will final implementation take place?
8. What about Household Hazardous Waste (HHW)?
9. What service levels are included in the new contract?
10. Who do I contact if I have missed trash?
11. What counts as a “personal container” for green waste?
12. What if I don’t put green waste in a clear bag?
13. Why does green waste have to be in a clear bag?
14. When is my bulky waste day?
15. How do I request bulky waste?
16. Who do I call to report a solid waste violation?