How do I report a missed service?

This information is only for residents of Greatwood. All other Sugar Land residents can contact Republic Services at 713-726-7307.


Best Trash is the service provider for Greatwood. Missed service can be reported by contacting Best Trash at 281-313-2378 or the city by calling 311.

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1. When are my collection days?
2. How do I report a missed service?
3. Is household hazardous waste (HHW) and electronics collection available?
4. Where am I supposed to store the carts?
5. What do I do if my cart has been damaged or is missing?
6. Do I need to bag my garbage and recycling?
7. How will large items be collected such as furniture and appliances?
8. Can I get an additional recycling cart?