What is the best way to turn the water off at my house in an emergency or for repairs? How?
You can turn the water off inside your home / building at the main valve. The main valve is generally located where the water service enters the house / building. You should maintain this valve so it is easily accessed in case of an emergency. If you cannot turn your water off, and need emergency assistance, please call our 24-hour line at 281-275-2450.

Show All Answers

1. Is the water in Sugar Land safe to drink?
2. Where does my water come from?
3. How do I get my drinking water tested?
4. I think I have a water leak, what should I do?
5. Whom should I call if I notice water running down the street?
6. What is the best way to turn the water off at my house in an emergency or for repairs? How?
7. Why is my water pressure so low?
8. What causes white water?
9. What is the white deposits on my glasses, pans, and ice cube trays?
10. What is the hardness of Sugar Land's water?
11. The aerators on our faucets are filled with white debris. What is it?
12. What is the rusty color in my water?
13. Can I paint the fire hydrant near my home to make it more decorative?
14. There are colored paint marks in the grass and on the road in my neighborhood. What does this mean?
15. Is the City of Sugar Land’s water system fluoridated?