What is Advanced Metering Infrastructure (AMI)?

Advanced Metering Infrastructure (AMI) is an integrated system of customer water meters, communication network, and data management system that provides real-time water use information to the city and its water customers. As part of Sugar Land’s AMI Project, all 40,000 water meters in Sugar Land will be replaced or retrofitted to allow for communication with the AMI system. This investment will upgrade and modernize the City's water infrastructure and ensure accurate water meter reads.  

Customers will not be able to opt out.


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1. What is Advanced Metering Infrastructure (AMI)?
2. How does Advanced Metering Infrastructure (AMI) benefit residents?
3. Why is Sugar Land switching to Advanced Metering Infrastructure (AMI)?
4. How will AMI enable me to access my water usage data?
5. Will I continue to have access to my meter box after AMI is installed?
6. Will I be notified before AMI installation work begins in my neighborhood?
7. What can I expect on AMI installation day?
8. Is AMI secure?
9. Are radio frequencies emitted from AMI meters safe?