I filled my pool. Does the city adjust my bill?
Because you are protected by the wastewater cap, the city does not make an adjustment on your water bill because you filled your pool. If there is a sudden jump in your water usage, the city checks your meter for leaks.

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1. What is a winter average and how is it determined?
2. What is a wastewater cap and how is it determined?
3. I’m going out of town. Is it possible to pay extra on my account?
4. Is there a fee if I pay with a credit card?
5. Where are the payment drop boxes located?
6. How can I pay my bill?
7. I filled my pool. Does the city adjust my bill?
8. How can I get financial help to pay my bill?
9. Why is there a surface water charge on my bill?
10. Is there a way to check your payment history in the online system? How far back does it go?
11. For the auto-payment, can it be done the day of instead of the week before it's due?
12. Is there a payment option for bank draft vs only online bill pay where a check is cut and mailed?