What is a wastewater cap and how is it determined?
Commercial users will be charged wastewater based on 100% of water usage.

For residential customers, wastewater volume charges for April through the following March are based on the lesser of (1) average monthly water usage as billed in the most recent February and March months; -or- (2) Twelve thousand gallons.

For new residential customers that have not yet established a water usage history (February/March), wastewater volume charges for April through the following March are based on the citywide average monthly usage, currently 6,480 gallons.

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1. What is a wastewater cap and how is it determined?
2. I’m going out of town. Is it possible to pay extra on my account?
3. Is there a fee if I pay with a credit card?
4. Where are the payment drop boxes located?
5. How can I pay my bill?
6. I filled my pool. Does the city adjust my bill?
7. How can I get financial help to pay my bill?
8. Why is there a surface water charge on my bill?