Water & Wastewater Services

Bill Pay / Service Sign-Up

To pay your water bill or sign up for new service please visit the Treasury Department's website.

Services

  • Back Flow Testing Requirements 
  • Complaint Investigations 
  • Discolored Water Investigations 
  • Fire Hydrant Testing 
  • Flow Testing 
  • Manhole Inspection & Repairs 
  • Meter Repairs, Reading, and Change Outs 
  • Sewer Line Inspections and Cleaning 
  • Stoppage Investigations 
  • Valve Repair and Maintenance, and Installation 
  • Water and Sewer Line Repairs, City-Owned 
  • Water Leaks Investigations 
  • Water Main Flushing 
  • Water Quality 

Water & Sewer Line Repairs
Who is Responsible?

The homeowner is responsible for water and wastewater lines that connect to the City's main lines.

City main lines are located in utility easements along property lines.

Any repair and/or damage caused by water and sewer line breaks in the house or under the yard are the responsibility of the homeowner.

For most consumers, coverage for sewer-related problems must be purchased either as a separate product or as an addition to a homeowners' policy. Homeowners are encouraged to review specific insurance needs associated with risks from water line damage with their insurance provider.

Additional Services

The Water Utilities Department also operates and maintains City water plants, water wells, ground storage tanks, elevated storage tanks, and high service booster pumps, sanitary sewer lift stations, and wastewater treatment facilities


Assistance

We are available 24 hours a day, 7 days a week. For assistance, please call 281-275-2450.