Water Bill Payment Options

Would you like to receive your bill by email? Sign up for e-billing!

Payment and Billing - Automatic Bank Draft

Automatic Bank Draft Payments

A no cost, convenient way to pay your water bill each month. You will still receive your monthly bill so you can monitor your water usage.

Setup Automatic Bank Draft Payments

How to Cancel Automatic Bank Draft Payments

Contact a customer service representative at 281-275-2750 for more information.

Need to Cancel Water Service? 


Are you currently enrolled in Credit Card auto pay?

Signing up for automatic bank draft payments does not unenroll you from credit card autopay. If you are currently enrolled in credit card autopay, you must log into your account and unenroll in credit card auto pay.

Payment and Billing - Credit Card

Payments with a Credit or Debit Card

We accept American Express, Discover, MasterCard, or Visa.

One Time Payment

Pay your bill in 3 easy steps without registering. All you need is the account number from your bill.

Automatic Debit or Credit Card payments

A no-cost, convenient way to automatically pay your water bill each month.

  1. Login to or create an account on the online payment system
  2. You'll want to have your water bill handy for quicker setup
  3. One your account has been setup, click on the "Auto Pay" link and follow directions

To access this service, your browser must support 128-bit encryption.


Are you currently enrolled in Automatic Bank Draft?

Signing up for automatic credit or debit card payments does not unenroll you from automatic bank draft. If you are currently enrolled in automatic bank draft, you must complete and submit a cancel bank draft form to unenroll.

Payment and Billing - Mail Payments

Phone or Mail Payments

By Phone

You'll need your customer and account number. Please make sure you have your bill readily available.

  • Call 281-275-2750
    • Select option #1
    • Enter customer number followed by the #
    • Enter account number followed by the #
    • Continue through the prompts to make a payment with a credit card

By Mail

Send your payments to:

City of Sugar Land
P.O. Box 5029
Sugar Land, TX 77487-5029

Payment and Billing - Pay in Person

Pay in Person

Sugar Land City Hall is located at:
2700 Town Center Blvd. N.
Sugar Land, TX 77479

Office hours are Monday through Friday 8 a.m. to 5 p.m., excluding City holidays.

Payment Depositories

Payment drop boxes are located in the parking lot of these seven city facilities, located throughout the city.