Did you Know?

Changes to the look of your water bill are coming soon. Take a look at the sample, below:

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Water Bill Changes - Highlights

• The size of your bill will now be a full sheet of paper, arrive in an envelope, and will include a return envelope.
• You will now be able to see your consumption history on your bill.
• Delinquent notices will also go from a carbon copy to a full-sized paper, inside an envelope.
• Late fees will not be charged during this transition.

What hasn't changed?

• The time your bill is issued.
• Your account number (though your customer number and account number will be separated into two different fields).
• You will not have to make any changes to electronic bills, credit card auto-pay, and automatic bank draft.
• You will still contact Treasury for questions about your bill or delinquent notices.
• Payment options.