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1. How many animals are adopted at the Sugar Land Animal Shelter each year?
2. If we keep neutering all these animals, where do the new ones keep coming from?
3. Why does a new animal shelter cost $6.6 million?
4. Why is a new animal shelter on the ballot?
5. What types of research and studies were done prior to the animal shelter bond proposition being developed?
6. Is a new animal shelter being proposed because the 2017 annexation of New Territory and Greatwood caused the animal shelter to exceed its capacity?
7. Did annexation impact service levels and create new needs?
8. How was the design for the proposed animal shelter determined?
9. I thought the new animal shelter was going to cost closer to 9M. Why isn’t that amount reflected in the bond proposition?

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1. Can you assure the citizens that this would fix the drainage problems in the city?
2. Why didn’t the city more aggressively pursue federal funding after Harvey? Why would you need to ask for additional funds?
3. Will these projects ensure compliance with Atlas 14?
4. My area couldn’t receive Fire/EMS during the recent rain event. Why isn’t my area included in this bond package?
5. What is the timing of the Acacia trunk line project vs. the timeline for the LID2 pump station? How do those two projects work together?

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1. What is a General Obligation Bond?
2. What projects are planned to be built if the bonds are approved?
3. How do these projects affect me?
4. Why is it important that I vote in this bond election?
5. Does the City Council support this new bond election?
6. Why weren’t we given an opportunity to decide which projects to put on the ballot? Last time, a citizen committee made a recommendation; so how were these projects selected?
7. What happened to the CIP project request that I submitted online, I don’t see it in the FY20 CIP Book or GO Bond Projects?
8. How do they know the cost of these projects? Have they received bids?
9. When will the projects be completed?
10. If the bonds are approved, does that guarantee the projects will be built?
11. Why is the City holding a bond election rather than paying for the projects as we go?
12. We voted for parks projects in 2013 and they still have not been completed. Why should we trust you to complete these proposed projects in a timely manner?
13. How many propositions will there be?
14. What interest rate would we have to pay? For how long?
15. Would it [issuance of bonds] affect our credit rating?
16. Last bond election we [public] were told appraisals and sales tax could mitigate total tax increase. Why is this one different?
17. Will senior citizens be affected by this increase?
18. If the bonds pass, is the City going to raise the value of my home?
19. What is the bond election's impact on Sugar Land's tax rate?
20. What are property tax impacts if the bonds are approved?
21. Will the proposed tax rate increase be rescinded after the completion of the projects?
22. What will happen if this bond program does not pass?
23. If one Bond proposition does not pass, can the funding be allocated to another priority, such as further drainage improvements in other areas?
24. You give away tax revenue in the form of abatements that could be used to pay for these projects.
25. Who does the City’s financial projections?
26. How are funds repaid that are received through the issuance of General Obligation Bonds?
27. What is Sugar Land’s current level of debt, and what revenue sources are used to make those debt payments?
28. Is now a good time economically for the City to issue bonds? Do the economic conditions within the U.S. impact the bonds the City would issue to fund these propositions?
29. How will these bonds affect interest rates?
30. What is the city’s bond rating, and how does it impact these bonds?
31. If the bond election fails, can we use any of the funding capacity for other projects?
32. What checks and balances are in place to make sure that bond money is only spent on the projects as authorized by the voters?
33. Will the bond funds be used for any other purpose?
34. If there is money left over after all the projects are built, can the city use the money for other CIP projects or other purposes?
35. How do bonds affect the Capital Improvement Plan?
36. What kinds of bond-financed projects has Sugar Land completed in the past?
37. How many outstanding bonds is the city including in the 2019 Bond election?
38. When was the last time there was a General Obligation Bond on the ballot?
39. How do the proposed drainage bond projects interact/coordinate with drainage projects that are ongoing within the City’s various LIDs and Fort Bend County?

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1. University Boulevard is a critical corridor. When Tract 5 develops, we will have far more people living, working and visiting the area. Why aren’t you investing more to improve this vital corridor?
2. What is the cost breakdown of the proposed roundabout included in the bond package? Why is the proposed round-about on First Colony $2.5 million?
3. Why aren’t the improvements on University Blvd continuing North? Why wouldn’t we do it all at once?

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1. We’ve already got an emergency dispatch center. Why do we need to spend another $11 million?
2. Why are we spending $10 million for a public safety training facility?
3. Does development, including adding new municipal facilities to our community, have a negative impact on the City’s drainage?
4. What does public facility rehabilitation mean? Why does it cost $3 million?
5. How does the City ensure it is maximizing its current resources before making decisions like adding new City buildings?

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1. Does the Airport offer commercial airline services?
2. What are the airport's hours of operation?
3. How far is the airport from Houston landmarks?
4. Is there a cost for U.S. Customs services at the airport?

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1. Why are the trees being removed?
2. What is the danger?
3. How many trees will be removed?
4. Why are the trees only now determined to be dangerous?
5. How did you determine how many trees must be removed?
6. Why not just prune the trees?
7. Will this tree removal project be funded by taxpayers?
8. What about the birds and animals you are displacing?
9. Why don’t you relocate the trees?
10. What will happen to the 6.7 acres after it’s cleared?
11. Is this tree removal project part of the other work going on at the park?
12. Who have you been working with on this tree removal project?
13. Will removing obstructions be a continuous project?
14. Why not just close the Runway instead?
15. When did the FAA contact the Airport?
16. Why did the FAA only identify 150 trees when you are removing 584?

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1. I have previously submitted permits, licenses and plan reviews to the city, will I have to register in the new CSS portal?
2. I currently have an active application, license and/or plan review. Will I be able to check its status on the new CSS portal?
3. Will I be able to see previous permits, licenses and plan reviews in the new CSS portal?
4. Can I still drop off documents and/or a USB flash drive at City Hall to start an application?
5. Can I pay with a credit card?
6. I don’t have a computer with internet access or the know-how to be able to navigate through the CSS portal, how should I handle submittal of permits, licenses, plan reviews, and payments?

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1. When applying for a permit in CSS, the address was not located.
2. How do I apply for a sub-permit (MEPs)?
3. How do I see the status of my permit application?
4. What does the status of my permit application mean?
5. Why can’t I see my comments in CSS?
6. Why can’t I see my permit in CSS?
7. How do I see the reason my inspection failed in CSS?
8. I can’t schedule my inspection in CSS; it says the permit is not attached or can’t process due to business prerequisites.
9. When do I make a payment on my permit?
10. Why can't I see the invoice (and pay it) in CSS?
11. I can see I have a fee to pay, but the system won’t let me add it to my cart.
12. What is the fee for my permit or plan?
13. How do I upload a document / revision after I have received my approved permit?
14. How can I add additional contacts to a permit or case through CSS?
15. How do I create accounts for a company?
16. I get the error “Required certification(s) not found”
17. I get the error “Invalid Token” when trying to reset password

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1. How much does it cost?
2. When are the classes?
3. Is this like Sugar Land 101?
4. But … can we still be friends after the program is over?
5. How do I apply?
6. When's the deadline to apply?

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1. How old do I have to be to volunteer with Serve Sugar Land?
2. If my child is under 14 can I volunteer with them?
3. What if I cannot attend my volunteer shift I signed up for?
4. Do you offer Court Mandated Service hours?
5. I need help with my password or email login?
6. Can I bring my friend, sister, etc. to volunteer with me?
7. How do I get a record or a letter of my volunteer hours?
8. What types of volunteer opportunities do you have?

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1. Why did the City enter into an agreement with FBISD?
2. Where is the Old Imperial Prison Farm Cemetery located?
3. Who is buried there now? How many graves, and are they all leased prison labor too?
4. Will DNA testing be performed on the individuals? If not, why?
5. Will the City apologize for what happened in its history?
6. How were the graves discovered and by whom?
7. How many graves were discovered?
8. Can you describe the individuals found? Were they males? What ages? When do the graves date from?
9. Has construction at the site been stopped?
10. What governmental entities are involved?
11. What educational projects do the school district and City plan to implement to pay honor to the finding?
12. What was the convict leasing and labor program?
13. When did the city acquire the cemetery?
14. Why did the city acquire the cemetery?
15. How has the city protected the cemetery?
16. Has the city worked with local groups to honor the cemetery’s history?
17. Has an archeological survey been performed?
18. Have other surveys been performed?
19. Will future surveys be performed?
20. What is the status of parkland development on city-owned property surrounding the cemetery?
21. How has Sugar Land worked to preserve prison-related history?
22. Does the city have a museum?
23. What is the Convict Leasing and Labor Project (CLLP)? What role will they play in honoring the individuals?
24. What is the Texas Slave Descendant’s Society?
25. What are the concerns of the National Black United Front?
26. What was the recommendation of the Task Force?
27. What did City Council approve?
28. Does the interlocal agreement specify a specific location for re-interment?
29. Who is responsible for choosing a site for re-interment?

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1. What is CIP?
2. Where can I find updates on the current CIP projects in the city?
3. How can I request a CIP? Is there a form to complete?
4. What is CRS Community?
5. What is DRC?
6. What are connection fees?

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1. What standards does the city use when building bike lanes?
2. How’s does the city’s Pedestrian and Bicycle Master Plan influence bike lanes standards?
3. How do the city’s standards for bike lanes compare to state requirements?

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1. Will this impact my home value?
2. If I’m not in the flood plain, why should I worry about this?
3. What methodology is the City using to study the Brazos River erosion?
4. Who are the stakeholders and partners of the study?

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1. What is Atlas 14?
2. Why is it necessary to adopt the Atlas 14 rainfall frequency values?
3. Who is affected by the implementation of Atlas 14?
4. What is coincidental ponding?
5. Are homes built to the new standards going to produce flooding in adjacent properties?
6. What is the City doing to mitigate the impact of increased rainfall frequencies?
7. How do I find out what areas of town will be affected?
8. Is my flood insurance rate going to increase?
9. Is my home at a higher risk of flooding?

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1. Why is the plan being updated?
2. What is ISWMM?
3. How can I participate in this plan?

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1. How often are Pre-Qualification Presentations offered?
2. How long are the Pre-Qualification Presentations?
3. Is there a particular topic to be discussed during the Pre-Qualification’s Presentation?
4. How do we schedule a Pre-Qualification Presentation?
5. Are Pre-Qualification Presentations required to do business with the City of Sugar Land?
6. When do we submit our SOQ?
7. Is there a document guideline for SOQs?
8. What format should be used when submitting an SOQ?
9. How long does each SOQ stay active in the library?
10. What should the company do to extend their SOQ in the library another 2 years?
11. Who should I contact if I have any questions pertaining to the process?
12. What City staff attends the prequalification presentations?
13. Where is the presentation held?

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1. What do I need to adopt a dog, a cat, or other pet from the shelter?
2. Do I need to license and/or register my pet?
3. What if I found a deceased animal?
4. Does Animal Services provide traps for nuisance animals and/or wildlife?
5. Does the shelter offer veterinary services?
6. What is the shelter's approach to TNR (Trap, Neuter and Release)?
7. What is the shelter's position on "No Kill"?
8. What should I do if I find a snake in my house or yard?
9. What other agencies are there in the area?

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1. How do I report a code violation?
2. What happens when I report a code violation?
3. I reported a concern, but I haven’t seen any changes. Why is it taking this long?
4. How do I get information on violations I reported or other violations in the City?
5. Does the city share code violation information with HOAs?
6. Can I personally hold my neighbors accountable for complying with ordinances?

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1. Why is green waste being collected separately from garbage and recycling?
2. Can I put bagged green waste in my garbage cart?
3. Can I use a reusable container to store the green waste?
4. My yard is tended by a lawn care professional. How are they involved in this program?
5. How is green waste recycled if it is in plastic bags?
6. Can I use compostable bags?

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1. What is not considered a short-term rental and would be allowed?
2. Are short-term rentals prohibited in Sugar Land because the city would not get occupancy tax revenue?

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1. How do I report a missed pickup?
2. How do I dispose of household hazardous waste and electronics?
3. Can I get a larger / smaller cart?
4. Where am I supposed to store the carts?
5. Where do I place the carts for pickup?
6. Why do I need to provide space between my garbage cart, recycling cart, and other items out for collection?
7. What do I do if my cart has been damaged or is missing?
8. Do I need to bag my garbage and recycling?
9. I have more garbage than can fit in the cart. Can I get an additional cart?
10. How will large items be collected such as furniture and appliances?

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1. What is storm water?
2. How is stormwater connected to drainage?
3. What is a Stormwater Compliance Fee?
4. Why is Sugar Land charging a Stormwater Compliance Fee?
5. Are all properties billed?
6. Are there any exemptions from the Stormwater Compliance Fee?
7. What types of projects will the fee benefit?
8. How are Stormwater Compliance Fees calculated?
9. What is my Impervious Cover?
10. Do you charge renters for Stormwater Compliance?
11. What if I believe my Stormwater Compliance Fee charge is incorrect?
12. What if my impervious cover changes?
13. What are unfunded mandates?

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1. What is stormwater runoff?
2. Why is stormwater runoff a problem?
3. Where does my stormwater go?
4. Who do I call if I see anyone illegally dumping into the storm drain?
5. What can I do to help?
6. What type of pollutants are found in stormwater?

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1. Can I still submit a paper application?
2. Can I submit a paper and electronic application for the same event?
3. If I submitted a paper application for my previous event, am I eligible to apply electronically for the next event?
4. What is the timeframe to submit an online application to avoid expedited fee?
5. How do I know if my application is received?
6. How do I submit or re-submit documents (Layout of Operations, Food Protection Manager Certificate, etc.)?
7. Can I request expedited services online?
8. How do I pay for permit?
9. What are the acceptable payment methods online?
10. How do I know if my permit is approved?
11. What do I do with permit that is attached to email notification?
12. Will my customer information be saved for a later event?
13. Can I apply for a Mobile Food Unit and Fixed Food Establishment permit online?

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1. How do I schedule a pick-up?
2. Do I need to utilize a certain bag or container?
3. Where do I place materials out for collection?

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1. Are sealed bids and sealed proposals accepted via fax?
2. Does the city have any insurance requirements for service contractors?
3. How does a company go about getting on the city's bid list?
4. How must a person disclose the information required by Chapter 176?
5. Is there a defense to prosecution?
6. Should sales tax be included in bids or quotations?
7. To what type of contracts does Chapter 176 apply?
8. What are the consequences of violating Chapter 176?
9. What information must a person doing business or seeking to do business with the City of Sugar Land disclose?
10. What is Chapter 176 of the Texas Local Government Code?
11. What local governmental entities are subject to Chapter 176?
12. What other information must be disclosed about a person doing business or seeking to do business with the City of Sugar Land under Chapter 176?
13. What vendors doing business with the City of Sugar Land are subject to Chapter 176?
14. Where should sealed bids / sealed proposals be submitted to?
15. With whom should the questionnaire be filed?

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1. What is a winter average and how is it determined?
2. What is a wastewater cap and how is it determined?
3. I’m going out of town. Is it possible to pay extra on my account?
4. Is there a fee if I pay with a credit card?
5. Where are the payment drop boxes located?
6. How can I pay my bill?
7. I filled my pool. Does the city adjust my bill?
8. How can I get financial help to pay my bill?
9. Why is there a surface water charge on my bill?
10. Is there a way to check your payment history in the online system? How far back does it go?
11. For the auto-payment, can it be done the day of instead of the week before it's due?
12. Is there a payment option for bank draft vs only online bill pay where a check is cut and mailed?

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1. Is this a real bill from the City of Sugar Land?
2. Will I have to re-enroll in auto pay, bank draft, or e-bills?
3. Will my log-in information change?
4. What additional information will I be able to see when I login?
5. Now that this is a full sheet of paper, is this going to increase my bill?
6. Why did the City switch from the postcard to a full-size bill?
7. When I pay online or via phone, will I have to change how I enter my account number?
8. If I forget to pay my bill, will I receive a reminder?
9. Will I be able to view copies of my bills online now?
10. Will the time I receive my bill change?
11. Will I have the option to select my due date with this change?
12. Will my e-bill look different?

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1. Why is a water rate increase necessary?
2. How are water rates increased?
3. How can I conserve water to lower my bill?
4. How do Sugar Land’s water rates compare to nearby cities?
5. I’m on a fixed income, do you have a program to get a discount?
6. Why is the Integrated Water Resources Plan (IWRP) necessary?
7. Will the utility rate study you mention result in yet another rate increase?
8. When will the rate increases take effect?
9. What about future rate increases?
10. What’s the Integrated Water Resources Plan (IWRP)?
11. Why is a water rate increase necessary?
12. Will the utility rate study you mention result in yet another rate increase?
13. When will the rate increases take effect?

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1. How do I request a report or other open records request?
2. What is my insurance rating?
3. How do I schedule a fire department inspection?
4. Is the department currently hiring?
5. How do I request a free smoke detector/home inspection?

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1. What is the council-manager form, which is used in so many local governments?
2. Is it a responsive form of government?
3. What is the council's function?
4. What is the manager's function?
5. What is the cost to the local government of appointing a professional manager?
6. Does the manager participate in policy determination?
7. Where does the mayor fit in?
8. Are all council-manager governments structured the same way?
9. Is this form of government used only in certain kinds of cities?
10. How many Americans live in communities that operate under council-manager government?
11. Is the form popular in large communities?
12. How much citizen participation is possible under council-manager government?
13. What is the history of the council-manager form?
14. How can a community adopt this form of government?
15. How is the manager selected?
16. Does the manager have to be a local resident at the time the appointment is made?
17. What salary does the manager receive?
18. Can the manager be fired?
19. Where do managers get their prior experience?

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1. Can I get help with completing the online application?
2. How do I find out what jobs are available?
3. What if I do not have a computer or access to the web?
4. What information will I be asked to provide?
5. Since an email address is required, how do I obtain one?
6. How do I check the status of my application?
7. What if I want to submit a resume?
8. Who will see my application if I use the online hiring process?
9. Can I apply for multiple positions at a time?
10. I applied for a position two months ago, but still see it posted, should / can I apply again?
11. I need to make some changes after submitting my application, what do I do? Or how and when can I update my application?
12. What does the training program for a public safety dispatch position consist of?

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1. How do I obtain a claim form?
2. Who will be handling my claim?
3. The City of Sugar Land damaged my property, or I fell on City property. What do I do?
4. I filled out a claim form a month ago, I have not heard from anyone. What do I do?
5. If I pay for repairs, will the City of Sugar Land reimburse me?
6. How long does the investigation process take?
7. When will I receive a determination on my claim?
8. What happens after the investigation is complete?
9. What if my claim is denied?
10. What happens once I accept a settlement offer?
11. Does the City use Independent Contractors to perform work and can they be responsible for damage they cause during the contracted work?

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1. What is redistricting?
2. Why is redistricting needed?
3. Who requires redistricting?
4. Does redistricting affect decisions regarding land-use such as apartments?
5. Will redistricting affect school district boundaries?
6. Will any city services be eliminated, changed or affected in some way?
7. How can I stay updated on the process as it moves forward?
8. What is a single-member Council district?
9. How many single-member Council districts are in Sugar Land?
10. Will current Council members lose their seats on Council due to redistricting?
11. Who will create the new districts?
12. Who approves the new districts?
13. How is the public included during the process?

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1. Do I have to appear in court to take care of my ticket?
2. How do I request the Driver's Safety course?
3. How can I get my ticket dismissed?
4. Can I pay my red light camera ticket in court?
5. How do I get excused from jury service?
6. How do I take care of my warrant?
7. How do I qualify for deferred disposition (probation)?
8. When can I see or talk to the Judge or Prosecutor?

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1. How can I reserve a park pavilion or facility?
2. Where can I reserve and/or check availability for a field?
3. How do I register for a class and/or where is it located?
4. Where is the T.E. Harman Center for senior adults located and what are the hours?
5. Who handles Cullinan Park?

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1. How can I make a reservation for a hall or pavilion?
2. Do you offer family memberships?
3. How can I register for programs?

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1. How do I know if I am considered a resident or a non-resident?
2. When am I eligible to register for classes and activities?
3. I have registered once, do I have to register each month?
4. I can’t make it for my registration date, how do I register for classes?
5. Are citizens under the age of 50 allowed to participate in T.E. Harman Center activities?
6. Can I bring a guest to the Senior Center?
7. I am not a member of the T.E. Harman Center, but I would like to attend some of your trips. Is this possible?
8. Can I get a membership for a couple of weeks?
9. Do I have to register for all activities I would like to participate in or only the exercise classes?

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1. When is permit required?
2. Does a contractor need to be licensed to do work on my home?
3. What if a contractor does not get a permit?
4. How long is my building permit good for?
5. How do I arrange a building inspection?
6. Where can I find the city building codes?
7. Does my permit need to be posted?
8. Why does the City of Sugar Land require building permits?
9. What about inspections, when are they required?
10. If I have an existing electric or gas water heater in or accessible from the garage, must I raise it 18 inches above the floor level when it is replaced?

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1. Why do we need to redevelop/reinvest?
2. What does Community Reinvestment mean?
3. What does redevelopment mean?
4. Why can't we annex more land to grow the city?
5. I don't want apartments in Sugar Land. What other types of housing will be allowed with this redevelopment plan?
6. What are Regional Activity Centers (RAC)?
7. If we develop regional activity centers, how will the City ensure business occupancy rates stay up?
8. When you say more people, how many more people do we need?
9. What is the City doing to ensure infrastructure can support any new developments?
10. What is the Land Use Plan?
11. What is mixed-use zoning and what does the Land Use Plan say about it?
12. Is there public support for mixed-use zoning?
13. Why are we going through an update of the development code?
14. Are you looking to change the entire development code?
15. How many activity centers are there and where are they located?
16. What does the mixed-use zoning code aim to do?
17. How long will this process take?
18. We have rules for a reason. Why do these need to be changed now?
19. How large are activity centers compared to the rest of Sugar Land?

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1. What is the project?
2. What has been completed to date?
3. Is this a city-led project? Why has the City provided financial support?
4. Why is this redevelopment happening now?
5. How has the public been engaged in this process?
6. What are the next steps?
7. Why was an amendment to the Land Use Plan necessary for this project? Does this mean it can change at any time?
8. What did City Council's vote on an amendment to the Land Use Plan and General Development plan mean?
9. Can the Char House be preserved without the other parts of the proposed project being developed?
10. What’s to keep PUMA from buying the land, building apartments and then backing out of the Char House deal?
11. Why are apartments needed?
12. Who will be leasing the new proposed, multi-family units?
13. I don’t want apartments in Sugar Land. What other types of housing will be allowed with this redevelopment plan?
14. Will any of the apartments in the Imperial development be Section 8 housing?
15. Will crime increase due to the addition of apartments in the area?
16. How will new apartments impact our schools?
17. What is a traffic study used for?
18. How will development of this project impact traffic in the area?
19. Will this project impact drainage in the area?
20. How will the Children’s Discovery Center & Sugar Land Heritage Museum be impacted by this redevelopment?
21. Where are we in the process of getting historic tax credit for the site?

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1. So, if the mixed-use code is no longer moving forward -- what tool are you using to redevelop lake pointe? 
2. Is the entire Lake Pointe RAC anticipated to be rezoned, or just Lake Pointe Plaza?
3. Why is multi-family needed for the project to be successful?
4. Why are you moving forward with a Land Use Plan Amendment in Lake Pointe when there is no official submittal to redevelop Lake Pointe Plaza at this time?
5. You mention that a Land Use Plan Amendment is necessary to redevelop Lake Pointe Plaza – what does that Land Use Plan Amendment entail?
6. What is the timeline for preparing Lake Pointe Plaza for redevelopment?
7. Why is this project being brought forward without completed impact studies (I.e. traffic, school, etc.) ?
8. What is a traffic study used for? 
9. How will new multi-family impact our schools?

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1. What is zoning?
2. Does Sugar Land have zoning?
3. What is the Hill Area Residential (HR-1) zoning district?
4. What is the Standard Single-Family Residential (R-1) zoning district?
5. What is the difference between the HR-1 and R-1 Zoning Districts?
6. What happens if my property is rezoned from HR-1 to R-1?

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1. How will this plan get implemented?
2. How can we ensure the network is safe for pedestrians, bicyclists, and motorists?
3. What is the Pedestrian and Bicycle Task Force and who are its members?
4. How can I get pedestrian and bicycle improvements in my neighborhood?
5. How will the Pedestrian and Bicycle Master Plan be used?

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1. Is this a city-led project?
2. Where is this zoning application in the process?
3. How many units are being proposed?
4. What is a Regional Activity Center?
5. How is multi-family permitted here?
6. What type of non-residential or commercial uses will be permitted here?
7. What did the school impact analysis say?
8. How is parking being addressed?
9. How is drainage being handled?
10. Will there be any impact to traffic?
11. How are the multi-family units being proposed different from a traditional apartment complex?
12. How would this development impact the overall ratio of multi-family as outline in the Land Use Plan?
13. Has the City ever received a proposal for multi-family along Sugar Creek Center Blvd?
14. What is a Planned Development (PD) District?
15. What is the current zoning designation for this property?
16. Does this project proposal align with the Land Use Plan guidance?

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1. Is this a City-led project?
2. Where is this zoning application in the process?
3. How many units are being proposed?
4. Why is multi-family permitted here?
5. How is parking being addressed?
6. How will this impact our public schools?

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1. Do I have to register my house alarm with the Police Department?
2. Where can I learn more about job opportunities with the SLPD?
3. How can I renew my Texas driver's license?
4. I collect police department patches. Can I get one from Sugar Land?
5. Can I get a criminal history on a prospective nanny?

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1. How long has the LPR system been around?
2. Will the cameras monitor major cross streets within subdivisions?
3. Will the footage be publicly available?
4. How will the cameras be used?
5. Will the cameras be monitored?
6. Are other cities using cameras in this way?
7. How will the City prevent misuse of the camera system?
8. Will the LPR camera data (images) be shared with other agencies or the federal government?
9. What specifically will the License Plate Recognition Cameras record?
10. How long will the LPR camera data be saved?

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1. Can I apply if I have not been to a Police Academy?
2. Can I apply if I am a Police Officer from another state?
3. Do I get paid while in the Police Academy?
4. Does the Sugar Land Police Department offer a lateral entry program?
5. Is the Sugar Land Police Department a civil service agency?
6. What is the work schedule for Patrol Officers?
7. Are there special divisions within SLPD for career advancement?
8. Does the Sugar Land Police Department offer incentive pay for education?
9. What is your policy on facial hair?
10. Are tattoos allowed?
11. What is the average length of time to complete the hiring process?
12. I am currently in the military. Can I apply?
13. Are there physical requirements?

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1. When were the cameras deactivated?
2. Do I still have to pay outstanding red light tickets?
3. What if I recently mailed payment?
4. What about my driving record?
5. Was there be a cost to Sugar Land to deactivate the cameras?
6. How will the City still monitor these intersections?
7. How was red light camera revenue spent?
8. How much revenue did Sugar Land’s red light camera program generate?
9. Is there data on who was running red lights in Sugar Land?

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1. How do I check on a sidewalk repair request?
2. How can I report a streetlight outage?
3. When does the city spray for mosquitoes?

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1. What is Advanced Metering Infrastructure (AMI)?
2. How does Advanced Metering Infrastructure (AMI) benefit residents?
3. Why is Sugar Land switching to Advanced Metering Infrastructure (AMI)?
4. How will AMI enable me to access my water usage data?
5. Will I continue to have access to my meter box?
6. Will I be notified before AMI installation work begins in my neighborhood?
7. What can I expect on AMI installation day?
8. Is AMI secure?
9. Are radio frequencies emitted from AMI meters safe?

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1. Why has Sugar Land initiated Stage 1 Drought?
2. Are watering restrictions mandatory?
3. I don't have an irrigation system or a hose-end sprinkler. Am I allowed to hand-water my landscaping?
4. What is a Drought Contingency Plan?
5. How long will the City be in Stage 1?
6. When do watering restrictions become mandatory?

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1. What is lead?
2. What are the risks of lead exposure?
3. Are there some homes and businesses that are at a higher risk of having lead service lines or plumbing?
4. How can I tell if my home or business has lead plumbing?
5. Does Sugar Land's water systems have lead service lines?
6. Will I be notified if my service line is suspected to contain lead?
7. What has Sugar Land done to limit residents' exposure to lead?
8. What can I do to reduce or eliminate lead from my drinking water?
9. How can I get my water tested?
10. Where can I find additional information on lead in drinking water?

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1. What are the differences between roundabouts and traffic circles?
2. What do these advance lane control signs mean?
3. Are roundabouts safe for pedestrians?
4. Do I need to stop at the yield signs?
5. Can I change lanes in a roundabout?
6. How do trucks and buses use a roundabout?
7. What about stopping in a roundabout?
8. How do I react to an emergency vehicle approaching a roundabout?

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1. What types of repairs are performed by the city?
2. What types of repairs are not performed by the city?

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1. Does the city own all the trees in Sugar Land?
2. Who is responsible for the maintenance of the trees?
3. How often are trees pruned?
4. What if a tree branch or tree falls down in the roadway?
5. Can I remove a tree in my yard?
6. Why are trees being removed along certain roadways?
7. What are the benefits of tree removal?
8. Who decides trees need to be removed?
9. Why were trees planted so close together in First Colony?
10. What is tree thinning?
11. Does the City have a policy about replacing trees that are removed?
12. Can the City require developers, private businesses, or Homeowners/Property Owners Associations to replant trees that they remove on their privately-owned property?

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1. Is the water in Sugar Land safe to drink?
2. Where does my water come from?
3. How do I get my drinking water tested?
4. I think I have a water leak, what should I do?
5. Whom should I call if I notice water running down the street?
6. What is the best way to turn the water off at my house in an emergency or for repairs? How?
7. Why is my water pressure so low?
8. What causes white water?
9. What is the white deposits on my glasses, pans, and ice cube trays?
10. What is the hardness of Sugar Land's water?
11. The aerators on our faucets are filled with white debris. What is it?
12. What is the rusty color in my water?
13. Can I paint the fire hydrant near my home to make it more decorative?
14. There are colored paint marks in the grass and on the road in my neighborhood. What does this mean?
15. Is the City of Sugar Land’s water system fluoridated?

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1. Sewage is backing up into my house, who should I call or what should I do?
2. There is a sewer odor in my house, what should I do?
3. What causes a sanitary sewer to backup?
4. What kinds of problems do fats, oils and grease (FOG) cause?
5. What is the purpose of manhole covers?
6. If I notice missing, damaged, or noisy manhole covers (loose fitting) what do I do?
7. What is a sanitary sewer?
8. What is a lift station?
9. What is a storm sewer?

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1. Why should I conserve water?
2. Why should I conserve water when there is no drought?
3. Do I have to buy new equipment to conserve water?
4. How can I save water if I live in an apartment?
5. When is the best time of day to irrigate?
6. What is Cycle and Soak?

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1. What is a Water Master Plan?
2. Who can participate in the Water Master Plan Update?
3. How can I participate or find out more about the Water Master Plan Update process?
4. What is a Comprehensive Plan?

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1. When did the city acquire the cemetery?
2. Why did the city acquire the cemetery?
3. How has the city protected the cemetery?
4. Has the city worked with local groups to honor the cemetery’s history?
5. Has an archeological survey been performed?
6. Have other surveys been performed?
7. Will future surveys be performed?
8. What is the status of parkland development on city-owned property surrounding the cemetery?
9. How has Sugar Land worked to preserve prison-related history?
10. Is the city working to develop a museum?