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1. Does the Airport offer commercial airline services?
2. What are the airport's hours of operation?
3. How far is the airport from Houston landmarks?
4. Is there a cost for U.S. Customs services at the airport?

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1. Why is CenterPoint Energy performing transmission work in Sugar Land?
2. Where can residents go for more information on this project?
3. Where are the limits of the CenterPoint transmission work?
4. How long will the project last?
5. What is CenterPoint’s process for notifying residents of transmission work?
6. Will any residents be impacted? If so, for how long?
7. Will CenterPoint clean up streets and trails associated with this project?
8. Does the City of Sugar Land have any regulatory authority over CenterPoint construction projects within their own right-of-way?

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1. What are chloramines?
2. Are chloramines safe?
3. When will the change occur in the City of Sugar Land water system?
4. What can I expect to notice with the change?
5. What special precautions do kidney dialysis patients have to take?
6. What does the change in water disinfection mean for aquarium owners?
7. I already have a water filter installed at my home, is it effective in removing chloramines?
8. Do I need to worry about chloramine DBPs?
9. Do I need to worry about corrosion of metal pipes?
10. What stances does the Environmental Protection Agency take on chloramine?

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1. Is Sugar Land the only City impacted by this issue with CentralSquare
2. Can you identify exactly who was affected?
3. Why does the City not have all of the information?
4. How will I know if I am affected?
5. Will the city continue to use this payment processor?
6. When did the City know that the violation occurred?
7. What sort of data was compromised? Just credit # or passwords also?
8. Does the City take other payments besides water?
9. Does the City intend to offer any sort of protection shield?
10. How will I be reimbursed or compensated for the breach?
11. Should I withhold my next payment until y’all figure this out?
12. Were only certain types of cards or address breached?
13. What other entities were breached? Maybe my property tax payment?
14. Why did I have to learn about this through the media instead of direct contact?

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1. How old do I have to be to volunteer with Serve Sugar Land?
2. If my child is under 14 can I volunteer with them?
3. What if I cannot attend my volunteer shift I signed up for?
4. Do you offer Court Mandated Service hours?
5. I need help with my password or email login?
6. Can I bring my friend, sister, etc. to volunteer with me?
7. How do I get a record or a letter of my volunteer hours?
8. What types of volunteer opportunities do you have?

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1. Why did the City enter into an agreement with FBISD?
2. Where is the Old Imperial Prison Farm Cemetery located?
3. Who is buried there now? How many graves, and are they all leased prison labor too?
4. Will DNA testing be performed on the individuals? If not, why?
5. Will the City apologize for what happened in its history?
6. How were the graves discovered and by whom?
7. How many graves were discovered?
8. Can you describe the individuals found? Were they males? What ages? When do the graves date from?
9. Has construction at the site been stopped?
10. What governmental entities are involved?
11. What educational projects do the school district and City plan to implement to pay honor to the finding?
12. What was the convict leasing and labor program?
13. When did the city acquire the cemetery?
14. Why did the city acquire the cemetery?
15. How has the city protected the cemetery?
16. Has the city worked with local groups to honor the cemetery’s history?
17. Has an archeological survey been performed?
18. Have other surveys been performed?
19. Will future surveys be performed?
20. What is the status of parkland development on city-owned property surrounding the cemetery?
21. How has Sugar Land worked to preserve prison-related history?
22. Does the city have a museum?
23. What is the Convict Leasing and Labor Project (CLLP)? What role will they play in honoring the individuals?
24. What is the Texas Slave Descendant’s Society?
25. What are the concerns of the National Black United Front?
26. What was the recommendation of the Task Force?
27. What did City Council approve?
28. Does the interlocal agreement specify a specific location for re-interment?
29. Who is responsible for choosing a site for re-interment?

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1. As an arts organization, how can I get involved in COSL cultural arts initiatives and programming?
2. What does the Cultural Arts program do?
3. How can I get a speaker on the arts in Sugar Land for my group or event?
4. I want to display my artwork as part of the Art in Public Spaces program. How do I do that?

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1. Where will this project be located?
2. How was this project identified as a priority?
3. What will the project look like?
4. How will the City fund this project?
5. Will residential property tax dollars be used to support this project?
6. Does the City’s pursuit of this project mean it is no longer focused on the redevelopment of the Imperial Sugar refinery site or the Central Unit Prison?
7. Will the private sector partner be required to provide a financial contribution?
8. Who is envisioned to use this facility?
9. How will drainage function on the overall site? Will Ditch H be able to handle the run-off?
10. What other public-private partnership projects has the City developed?
11. What principles guide the City in the selection of partners for these types of projects?
12. How will this project impact the local hotel market?
13. Why is all communication being routed through the City’s Purchasing Office?

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1. What is CIP?
2. Where can I find updates on the current CIP projects in the city?
3. How can I request a CIP? Is there a form to complete?
4. What is CRS Community?
5. What is DRC?
6. What are connection fees?

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1. What standards does the city use when building bike lanes?
2. How’s does the city’s Pedestrian and Bicycle Master Plan influence bike lanes standards?
3. How do the city’s standards for bike lanes compare to state requirements?

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1. Will this impact my home value?
2. If I’m not in the flood plain, why should I worry about this?
3. What methodology is the City using to study the Brazos River erosion?
4. Who are the stakeholders and partners of the study?

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1. What is Atlas 14?
2. Why is it necessary to adopt the Atlas 14 rainfall frequency values?
3. Who is affected by the implementation of Atlas 14?
4. What is coincidental ponding?
5. Are homes built to the new standards going to produce flooding in adjacent properties?
6. What is the City doing to mitigate the impact of increased rainfall frequencies?
7. How do I find out what areas of town will be affected?
8. Is my flood insurance rate going to increase?
9. Is my home at a higher risk of flooding?

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1. What is going to be replaced/installed in this project?
2. How long is this project going to take to complete?

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1. Why is the plan being updated?
2. What is ISWMM?
3. How can I participate in this plan?

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1. What do I need to adopt a pet from the shelter?
2. Do I need to license and/or register my pet?
3. Does the shelter offer veterinary services?
4. What is the shelter's position on "No Kill"?
5. What is the shelter's approach to TNR (Trap, Neuter and Release)?
6. Does Animal Services provide traps for nuisance animals and/or wildlife?
7. What other agencies are there in the area?

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1. How do I report a code violation?
2. What happens when I report a code violation?
3. Does the city share code violation information with HOAs?

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1. Why is green waste being collected separately from garbage and recycling?
2. Can I put bagged green waste in my garbage cart?
3. Can I use a reusable container to store the green waste?
4. My yard is tended by a lawn care professional. How are they involved in this program?
5. How is green waste recycled if it is in plastic bags?
6. Can I use compostable bags?

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1. What is not considered a short-term rental and would be allowed?
2. Are short-term rentals prohibited in Sugar Land because the city would not get occupancy tax revenue?

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1. How do I report a missed service?
2. How do I schedule a household hazardous waste collection?
3. Can I get a larger / smaller cart?
4. How do I recycle household electronics?
5. Where am I supposed to store the carts?
6. Where do I place the carts for pickup?
7. Why do I need to provide space between my garbage cart, recycling cart, and other items out for collection?
8. What do I do if my cart has been damaged or is missing?
9. Do I need to bag my garbage and recycling?
10. I have more garbage than can fit in the cart. Can I get an additional cart?
11. How will large items be collected such as furniture and appliances?
12. When is my bulky waste day?
13. How do I safely dispose of hazardous waste?

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1. When are my collection days?
2. How do I report a missed service?
3. Is household hazardous waste (HHW) and electronics collection available?
4. Where am I supposed to store the carts?
5. What do I do if my cart has been damaged or is missing?
6. Do I need to bag my garbage and recycling?
7. How will large items be collected such as furniture and appliances?
8. Can I get an additional recycling cart?

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1. What is stormwater runoff?
2. Why is stormwater runoff a problem?
3. Where does my stormwater go?
4. Who do I call if I see anyone illegally dumping into the storm drain?
5. What can I do to help?
6. What type of pollutants are found in stormwater?

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1. What is recycling and is it the best option?
2. What happens after my recyclables are collected?
3. What happens to materials that aren’t recyclable?
4. What is wishful recycling?
5. What do I do with my plastic bags?
6. What is “China National Sword”?
7. Why do I have to clean my recyclables?
8. What does the recycling symbol on plastic products mean?

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1. What is the City Budget?
2. How is the budget created?
3. How can I get involved in the budget process?
4. Does the city prepare a long-term financial plan?
5. How can I invest in municipal bonds from the City of Sugar Land?
6. How do I get a sales tax permit for a new business in Sugar Land?

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1. How long has it been since the City increased utility rates?
2. What is the tax impact of the voter-approved 2013 park bond projects?
3. Do I have to do anything to receive the increase to my homestead exemption?
4. Are the remaining voter-approved park bond projects funded in the proposed budget?
5. What is the IWRP and how does it affect my water bill?
6. What is the impact of the tax rate to my City tax bill?
7. Will I continue to see a surface water charge on my water bill?
8. How much will my water bill increase?
9. Over the past few years, we have seen a significant reduction of retail sales in physical stores, the closing of businesses, etc. Has this factor been built into the projected income from sales tax?

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1. Why is a water rate increase necessary?
2. How are water rates increased?
3. How much will my bill increase?
4. When will the rate increases take effect?
5. I’m on a fixed income, do you have a program to get a discount?
6. How can I conserve water to lower my bill?
7. How do Sugar Land’s water rates compare to nearby cities?
8. What’s the Integrated Water Resources Plan (IWRP) and why will it increase my rates?
9. Why wasn’t this included into the recent G.O. Bond election?
10. Will the utility rate study you mention result in yet another rate increase?

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1. Are sealed bids and sealed proposals accepted via fax?
2. Does the city have any insurance requirements for service contractors?
3. How does a company go about getting on the city's bid list?
4. How must a person disclose the information required by Chapter 176?
5. Is there a defense to prosecution?
6. Should sales tax be included in bids or quotations?
7. To what type of contracts does Chapter 176 apply?
8. What are the consequences of violating Chapter 176?
9. What information must a person doing business or seeking to do business with the City of Sugar Land disclose?
10. What is Chapter 176 of the Texas Local Government Code?
11. What local governmental entities are subject to Chapter 176?
12. What other information must be disclosed about a person doing business or seeking to do business with the City of Sugar Land under Chapter 176?
13. What vendors doing business with the City of Sugar Land are subject to Chapter 176?
14. Where should sealed bids / sealed proposals be submitted to?
15. With whom should the questionnaire be filed?

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1. What is a wastewater cap and how is it determined?
2. I’m going out of town. Is it possible to pay extra on my account?
3. Is there a fee if I pay with a credit card?
4. Where are the payment drop boxes located?
5. How can I pay my bill?
6. I filled my pool. Does the city adjust my bill?
7. How can I get financial help to pay my bill?
8. Why is there a surface water charge on my bill?

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1. How do I request a report or other open records request?
2. What is my insurance rating?
3. How do I schedule a fire department inspection?
4. Is the department currently hiring?
5. How do I request a free smoke detector/home inspection?

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1. What is the council-manager form, which is used in so many local governments?
2. Is it a responsive form of government?
3. What is the council's function?
4. What is the manager's function?
5. What is the cost to the local government of appointing a professional manager?
6. Does the manager participate in policy determination?
7. Where does the mayor fit in?
8. Are all council-manager governments structured the same way?
9. Is this form of government used only in certain kinds of cities?
10. How many Americans live in communities that operate under council-manager government?
11. Is the form popular in large communities?
12. How much citizen participation is possible under council-manager government?
13. What is the history of the council-manager form?
14. How can a community adopt this form of government?
15. How is the manager selected?
16. Does the manager have to be a local resident at the time the appointment is made?
17. What salary does the manager receive?
18. Can the manager be fired?
19. Where do managers get their prior experience?

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1. Who was Annette Williamson Wise?
2. Who were Clyde and Nancy Jacks?

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1. How many animals are adopted at the Sugar Land Animal Shelter each year?
2. If we keep neutering all these animals, where do the new ones keep coming from?
3. Why does a new animal shelter cost $6.6 million?
4. What is the shelter's position on "No Kill"?
5. Why is a new animal shelter on the ballot?
6. What types of research and studies were done prior to the animal shelter bond proposition being developed?
7. Is a new animal shelter being proposed because the 2017 annexation of New Territory and Greatwood caused the animal shelter to exceed its capacity?
8. Did annexation impact service levels and create new needs?
9. How was the design for the proposed animal shelter determined?
10. I thought the new animal shelter was going to cost closer to 9M. Why isn’t that amount reflected in the bond proposition?

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1. Can you assure the citizens that this would fix the drainage problems in the city?
2. Why didn’t the city more aggressively pursue federal funding after Harvey? Why would you need to ask for additional funds?
3. Will these projects ensure compliance with Atlas 14?
4. My area couldn’t receive Fire/EMS during the recent rain event. Why isn’t my area included in this bond package?
5. What is the timing of the Acacia trunk line project vs. the timeline for the LID2 pump station? How do those two projects work together?

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1. What is a General Obligation Bond?
2. What projects are planned to be built if the bonds are approved?
3. How do these projects affect me?
4. Why is it important that I vote in this bond election?
5. Does the City Council support this new bond election?
6. Why weren’t we given an opportunity to decide which projects to put on the ballot? Last time, a citizen committee made a recommendation; so how were these projects selected?
7. What happened to the CIP project request that I submitted online, I don’t see it in the FY20 CIP Book or GO Bond Projects?
8. How do they know the cost of these projects? Have they received bids?
9. When will the projects be completed?
10. If the bonds are approved, does that guarantee the projects will be built?
11. Why is the City holding a bond election rather than paying for the projects as we go?
12. We voted for parks projects in 2013 and they still have not been completed. Why should we trust you to complete these proposed projects in a timely manner?
13. How many propositions will there be?
14. What interest rate would we have to pay? For how long?
15. Would it [issuance of bonds] affect our credit rating?
16. Last bond election we [public] were told appraisals and sales tax could mitigate total tax increase. Why is this one different?
17. Will senior citizens be affected by this increase?
18. If the bonds pass, is the City going to raise the value of my home?
19. What is the bond election's impact on Sugar Land's tax rate?
20. What are property tax impacts if the bonds are approved?
21. Will the proposed tax rate increase be rescinded after the completion of the projects?
22. What will happen if this bond program does not pass?
23. If one Bond proposition does not pass, can the funding be allocated to another priority, such as further drainage improvements in other areas?
24. You give away tax revenue in the form of abatements that could be used to pay for these projects.
25. Who does the City’s financial projections?
26. How are funds repaid that are received through the issuance of General Obligation Bonds?
27. What is Sugar Land’s current level of debt, and what revenue sources are used to make those debt payments?
28. Is now a good time economically for the City to issue bonds? Do the economic conditions within the U.S. impact the bonds the City would issue to fund these propositions?
29. How will these bonds affect interest rates?
30. What is the city’s bond rating, and how does it impact these bonds?
31. If the bond election fails, can we use any of the funding capacity for other projects?
32. What checks and balances are in place to make sure that bond money is only spent on the projects as authorized by the voters?
33. Will the bond funds be used for any other purpose?
34. If there is money left over after all the projects are built, can the city use the money for other CIP projects or other purposes?
35. How do bonds affect the Capital Improvement Plan?
36. What kinds of bond-financed projects has Sugar Land completed in the past?
37. How many outstanding bonds is the city including in the 2019 Bond election?
38. When was the last time there was a General Obligation Bond on the ballot?
39. How do the proposed drainage bond projects interact/coordinate with drainage projects that are ongoing within the City’s various LIDs and Fort Bend County?

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1. University Boulevard is a critical corridor. When Tract 5 develops, we will have far more people living, working and visiting the area. Why aren’t you investing more to improve this vital corridor?
2. What is the cost breakdown of the proposed roundabout included in the bond package? Why is the proposed round-about on First Colony $2.5 million?
3. Why aren’t the improvements on University Blvd continuing North? Why wouldn’t we do it all at once?

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1. We’ve already got an emergency dispatch center. Why do we need to spend another $11 million?
2. Why are we spending $10 million for a public safety training facility?
3. Does development, including adding new municipal facilities to our community, have a negative impact on the City’s drainage?
4. What does public facility rehabilitation mean? Why does it cost $3 million?
5. How does the City ensure it is maximizing its current resources before making decisions like adding new City buildings?

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1. Can I get help with completing the online application?
2. How do I find out what jobs are available?
3. What if I do not have a computer or access to the web?
4. What information will I be asked to provide?
5. Since an email address is required, how do I obtain one?
6. How do I check the status of my application?
7. What if I want to submit a resume?
8. Who will see my application if I use the online hiring process?
9. Can I apply for multiple positions at a time?
10. I applied for a position two months ago, but still see it posted, should / can I apply again?
11. I need to make some changes after submitting my application, what do I do? Or how and when can I update my application?
12. What does the training program for a public safety dispatch position consist of?

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1. How do I obtain a claim form?
2. Who will be handling my claim?
3. The City of Sugar Land damaged my property, or I fell on City property. What do I do?
4. I filled out a claim form a month ago, I have not heard from anyone. What do I do?
5. If I pay for repairs, will the City of Sugar Land reimburse me?
6. How long does the investigation process take?
7. When will I receive a determination on my claim?
8. What happens after the investigation is complete?
9. What if my claim is denied?
10. What happens once I accept a settlement offer?
11. Does the City use Independent Contractors to perform work and can they be responsible for damage they cause during the contracted work?

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1. What is the boundary of the Imperial Market District?
2. Which historic buildings are being preserved as part of this development?
3. What are the primary land uses being proposed within this development?
4. How does the multi-family residential project compare with the prior City Council discussions and approvals?
5. Will there be any open space and public pedestrian plazas as part of this development?
6. How can I keep up with information on the Imperial Market District?

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1. Do revenue caps provide tax relief?
2. Is it true that total City property tax collections are growing much faster than median household incomes?
3. Who should be making decisions on property tax relief, the City or the State?
4. What is the impact of revenue caps?
5. How much has Sugar Land’s tax rate increased over the years?
6. Do revenue caps impact highway construction?
7. How do revenue caps impact economic development?
8. Why doesn’t the legislature change school financing to provide tax relief?

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1. Who provides internet, telecom, or cable in my area?
2. Does Sugar Land pick which cable companies do business in the City?

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1. How do I request the Driver's Safety course?
2. How can I get my ticket dismissed?
3. Can I pay my red light camera ticket in court?
4. How do I get excused from jury service?
5. How do I take care of my warrant?
6. How do I qualify for deferred disposition (probation)?
7. When can I see or talk to the Judge or Prosecutor?

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1. Where does the information in the actual, target and results fields come from?
2. Was there any citizen input for this strategic project?
3. How are Mid-Term Priorities and Goal Measures related?
4. Why are we not using an average response time?
5. Why is 100% not our goal?
6. How is the city held accountable for these scores?
7. Why did council choose the 5 mid-term priorities?
8. How often are the measures evaluated/updated?
9. As a resident, why is this important to me?

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1. How can I reserve a park or facility?
2. Where is the Senior / T.E. Harman Center located and what are the hours?
3. How do I register for a class and/or where is it located?
4. Who handles Cullinan Park?
5. Where can I reserve and/or check availability for a field?

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1. How can I make a reservation for a hall or pavilion?
2. Do you offer family memberships?
3. How can I register for programs?

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1. What is the Parks, Recreation, and Open Space Master Plan and Why is the plan being updated?
2. What is a Comprehensive Plan?
3. What is the PARCS Board’s role?
4. Have residents been able to provide ideas?
5. Can I find the survey results and Online Town Hall summaries on the City’s website?
6. What is the purpose of a Master Plan?
7. Are Greatwood and New Territory considered in the Master Plan?
8. When will the proposed improvements identified in the plan be implemented or built?
9. How were the projects prioritized in Chapter 6? Who made the decision?
10. Does the Master Plan address the high utilization of the T.E. Harman Center?
11. Does the Master Plan consider wildlife protection and nature preservation?
12. Do the budget cuts in the City’s Fiscal Year 2018 budget have an effect on the Plan implementation?

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1. How do I know if I am considered a resident or a non-resident?
2. When am I eligible to register for classes and activities?
3. I have registered once, do I have to register each month?
4. I can’t make it for my registration date, how do I register for classes?
5. Are citizens under the age of 50 allowed to participate in T.E. Harman Center activities?
6. Can I bring a guest to the Senior Center?
7. I am not a member of the T.E. Harman Center, but I would like to attend some of your trips. Is this possible?
8. Can I get a membership for a couple of weeks?
9. Do I have to register for all activities I would like to participate in or only the exercise classes?

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1. When is permit required?
2. Does a contractor need to be licensed to do work on my home?
3. What if a contractor does not get a permit?
4. How long is my building permit good for?
5. How do I arrange a building inspection?
6. Where can I find the city building codes?
7. Does my permit need to be posted?
8. Why does the City of Sugar Land require building permits?
9. What about inspections, when are they required?
10. If I have an existing electric or gas water heater in or accessible from the garage, must I raise it 18 inches above the floor level when it is replaced?

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1. What is the Land Use Plan?
2. What is a Comprehensive Plan?
3. If a proposed development follows the guidelines in the Land Use Plan, does that mean it will automatically get approved and no one can oppose it?
4. How does the Land Use Plan address developments’ impact on schools?
5. When will all the "redevelopments" proposed in the Plan be built?
6. What is an Activity Center?
7. How does the updated Land Use Plan strengthen guidance on multi-family housing? How does the new guidance on multi-family compare to the guidance in the prior Land Use Plan?
8. If a regional activity center is built on Tract 5, University Boulevard & US 59 by Smart Financial Centre- will Ditch H be able to handle the run-off? Will Telfair flood because of this development?

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1. How will this plan get implemented?
2. How can we ensure the network is safe for pedestrians, bicyclists, and motorists?
3. What is the Pedestrian and Bicycle Task Force and who are its members?
4. How can I get pedestrian and bicycle improvements in my neighborhood?
5. How will the Pedestrian and Bicycle Master Plan be used?

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1. Do I have to register my house alarm with the Police Department?
2. Where can I learn more about job opportunities with the SLPD?
3. How can I renew my Texas driver's license?
4. I collect police department patches. Can I get one from Sugar Land?
5. Can I get a criminal history on a prospective nanny?

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1. What happens when I dial 911?
2. What if I dial 911 by mistake?
3. I have an old, deactivated cell phone. Should I let kids play with it?
4. I have an VoIP (Voice Over IP) phone. What should I keep in mind if I ever need to call 911?
5. When should I dial 911?

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1. Can I still pick up my phone to make an emergency call?
2. Can I still use my GPS while driving?
3. When can citizens expect the implementation of this ordinance?
4. Will there be an educational process that follows the passage of this ordinance?

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1. How long has the LPR system been around?
2. Will the cameras monitor major cross streets within subdivisions?
3. Will the footage be publicly available?
4. How will the cameras be used?
5. Will the cameras be monitored?
6. Are other cities using cameras in this way?
7. How will the City prevent misuse of the camera system?
8. Will the LPR camera data (images) be shared with other agencies or the federal government?
9. What specifically will the License Plate Recognition Cameras record?
10. How long will the LPR camera data be saved?

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1. When were the cameras deactivated?
2. Do I still have to pay outstanding red light tickets?
3. What if I recently mailed payment?
4. What about my driving record?
5. Was there be a cost to Sugar Land to deactivate the cameras?
6. How will the City still monitor these intersections?
7. How was red light camera revenue spent?
8. How much revenue did Sugar Land’s red light camera program generate?
9. Is there data on who was running red lights in Sugar Land?

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1. A petition to prohibit red light cameras was recently submitted to the City. Why wasn’t an election called?
2. How will Sugar Land respond to the concerns of citizens who signed the petition?
3. How will their review be independent?
4. How can I provide my input to the task force?

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1. How do I request an animal trap?
2. How do I check on a sidewalk repair request?
3. How can I report a streetlight outage?
4. When does the city spray for mosquitoes?

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1. What areas does the City mow?
2. How often does the City mow?
3. What roadways does the City maintain?
4. When does the City pick up litter in the rights of way?
5. Does the City trim trees?
6. What areas does the City irrigate?
7. What do I do if I see a leak or other problem?
8. Why does the City plant what it plants?

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1. Can I change lanes in a roundabout?
2. What are the differences between roundabouts and traffic circles?
3. What do these advance lane control signs mean?
4. Are roundabouts safe for pedestrians?
5. Do I need to stop at the yield signs?
6. Can I change lanes in a roundabout?
7. How do trucks and buses use a roundabout?
8. What about stopping in a roundabout?
9. How do I react to an emergency vehicle approaching a roundabout?

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1. What types of repairs are performed by the city?
2. What types of repairs are not performed by the city?

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1. Does the city own all the trees in Sugar Land?
2. Who is responsible for the maintenance of the trees?
3. How often are trees pruned?
4. What if a tree branch or tree falls down in the roadway?
5. Can I remove a tree in my yard?
6. Why are trees being removed along certain roadways?
7. What are the benefits of tree removal?
8. Who decides trees need to be removed?
9. Why were trees planted so close together in First Colony?
10. What is tree thinning?
11. Does the City have a policy about replacing trees that are removed?
12. Can the City require developers, private businesses, or Homeowners/Property Owners Associations to replant trees that they remove on their privately-owned property?

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1. Is the water in Sugar Land safe to drink?
2. Where does my water come from?
3. How do I get my drinking water tested?
4. I think I have a water leak, what should I do?
5. Whom should I call if I notice water running down the street?
6. What is the best way to turn the water off at my house in an emergency or for repairs? How?
7. Why is my water pressure so low?
8. What causes white water?
9. What is the white deposits on my glasses, pans, and ice cube trays?
10. What is the hardness of Sugar Land's water?
11. The aerators on our faucets are filled with white debris. What is it?
12. What is the rusty color in my water?
13. Can I paint the fire hydrant near my home to make it more decorative?
14. There are colored paint marks in the grass and on the road in my neighborhood. What does this mean?
15. Is the City of Sugar Land’s water system fluoridated?

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1. Sewage is backing up into my house, who should I call or what should I do?
2. There is a sewer odor in my house, what should I do?
3. What causes a sanitary sewer to backup?
4. What kinds of problems do fats, oils and grease (FOG) cause?
5. What is the purpose of manhole covers?
6. If I notice missing, damaged, or noisy manhole covers (loose fitting) what do I do?
7. What is a sanitary sewer?
8. What is a lift station?
9. What is a storm sewer?

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1. What is a Water Master Plan?
2. Who can participate in the Water Master Plan Update?
3. How can I participate or find out more about the Water Master Plan Update process?
4. What is a Comprehensive Plan?

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1. When did the city acquire the cemetery?
2. Why did the city acquire the cemetery?
3. How has the city protected the cemetery?
4. Has the city worked with local groups to honor the cemetery’s history?
5. Has an archeological survey been performed?
6. Have other surveys been performed?
7. Will future surveys be performed?
8. What is the status of parkland development on city-owned property surrounding the cemetery?
9. How has Sugar Land worked to preserve prison-related history?
10. Is the city working to develop a museum?